pkr65 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pkr65 ("pkr65", "we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals ("you", "User", "Player") who visit, register with, or use the services available at pkr65.net.

pkr65 is committed to protecting the privacy of its players and to processing personal data in a manner that is transparent, lawful, and consistent with internationally recognised data protection principles including those reflected in the General Data Protection Regulation (GDPR) framework and the Pakistan Personal Data Protection Bill.

By registering for a pkr65 account or using any part of the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform.

2. Data Controller

For the purposes of applicable data protection law, pkr65 is the data controller in respect of the personal data of its registered players. The platform is operated at pkr65.net. Enquiries relating to data protection and privacy may be directed to: [email protected]

3. Personal Data We Collect

pkr65 may collect and process the following categories of personal data:

3.1 Identity Data

• Full legal name as it appears on your CNIC or other government-issued identity document
• Date of birth
• Copies of identity documents provided for KYC verification (e.g. CNIC, passport)
• Photograph (where submitted as part of identity verification)

3.2 Contact Data

• Email address
• Pakistani mobile number
• Residential address

3.3 Financial Data

• JazzCash or Easypaisa account numbers associated with your pkr65 account
• Bank account details (HBL, UBL, Meezan Bank, Bank Alfalah, or other verified banks) used for deposits and withdrawals
• Cryptocurrency wallet addresses (where applicable for USDT TRC20 transactions)
• Transaction history including deposits, withdrawals, and bet records

3.4 Technical Data

• IP address and approximate geolocation derived from IP
• Browser type and version
• Device type and operating system
• Session duration and pages visited
• Cookies and similar tracking identifiers (see Section 6)

3.5 Behavioural Data

• Game play history including games played, stakes, outcomes, and session durations
• Sports betting history including markets, odds, and settlement results
• Bonus and promotion usage history

3.6 Communications Data

• Records of live chat, email, or other support correspondence
• Feedback and complaint records

4. How We Collect Personal Data

pkr65 collects personal data through the following means:

• Direct submission — when you complete the registration form, update your account profile, undergo KYC verification, or contact support
• Automated collection — through cookies, server logs, and analytics tools as you interact with the platform
• Third-party sources — from identity verification service providers, fraud prevention databases, and payment processors where necessary to verify your identity or prevent financial crime

5. Purposes and Legal Bases for Processing

pkr65 processes personal data only where there is a lawful basis to do so. The following table describes our primary processing purposes and the applicable legal bases:

• Account registration and management — necessary for the performance of our contract with you as a registered player
• Identity and age verification (KYC) — necessary to comply with our legal obligations to prevent underage gambling and money laundering
• Payment processing and fraud prevention — necessary for the performance of our contract and to comply with legal obligations under applicable financial regulations
• Customer support — necessary for the performance of our contract and our legitimate interest in resolving player disputes fairly
• Responsible gaming monitoring — necessary to comply with legal obligations and in our legitimate interest in identifying and protecting potentially vulnerable players
• Marketing communications — based on your consent, which you may withdraw at any time
• Platform improvement and analytics — based on our legitimate interest in improving the performance and user experience of the platform
• Legal and regulatory compliance — necessary to comply with applicable laws, court orders, or regulatory requirements

6. Cookies and Tracking Technologies

6.1 pkr65 uses cookies — small text files placed on your device — and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and measure platform performance.

6.2 Types of cookies used by pkr65:

• Strictly necessary cookies — required to keep you logged in and to navigate the platform. These cannot be disabled without impairing your ability to use the platform.
• Functional cookies — used to remember your preferences such as language settings or display choices.
• Analytics cookies — used to collect aggregated, anonymised data about how players use the platform, which helps us identify areas for improvement.

6.3 pkr65 does not use third-party advertising cookies or cookies that track your activity across unrelated websites without your explicit consent.

6.4 You may manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the platform from functioning correctly.

7. Sharing Personal Data with Third Parties

pkr65 does not sell, rent, or trade your personal data to third-party marketers. We may share your data with the following categories of third parties, strictly to the extent necessary for the purposes described in this Policy:

• Payment service providers — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, Neteller, and USDT TRC20 processors, for the processing of deposits and withdrawals
• Identity verification and KYC providers — third-party services that assist pkr65 in verifying player identities and satisfying anti-money-laundering (AML) obligations
• Fraud prevention and security services — providers that assist in detecting and preventing fraudulent transactions, account takeovers, and multi-accounting
• Game suppliers — Playtech and other licensed game studios, whose platforms process game-related data as part of delivering the games to your session
• IT and hosting service providers — providers of the servers, cloud infrastructure, and software tools on which pkr65 operates, subject to contractual data processing agreements
• Legal and regulatory authorities — where pkr65 is required by law, court order, or regulatory direction to disclose personal data

All third parties with whom pkr65 shares personal data are required to process that data in accordance with applicable data protection law and are not permitted to use it for their own purposes beyond those disclosed.

8. International Data Transfers

Some of the third-party service providers used by pkr65 may process personal data outside of Pakistan. Where personal data is transferred internationally, pkr65 takes appropriate steps to ensure that the transfer is subject to appropriate safeguards — including contractual clauses that impose obligations on the recipient consistent with applicable data protection standards.

9. Data Retention

9.1 pkr65 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

9.2 Account data is retained for a minimum of five years following account closure to satisfy AML, fraud prevention, and potential dispute resolution obligations. Financial transaction records are retained for a minimum of seven years in accordance with standard accounting and regulatory requirements.

9.3 Marketing consent records are retained for as long as you remain opted in, and for a reasonable period thereafter as evidence of your previous consent.

9.4 Where you request deletion of your personal data, pkr65 will assess the request against its legal retention obligations. Data that must be retained by law cannot be deleted on request but will be restricted from active use.

10. Security Measures

pkr65 implements the following technical and organisational measures to protect personal data:

• 256-bit SSL/TLS encryption for all data transmitted between players and the platform
• Encrypted storage of sensitive personal and financial data at rest
• Role-based access controls limiting data access to authorised personnel with a genuine business need
• Login anomaly detection and two-factor authentication options for player accounts
• Regular internal security reviews and penetration testing
• Employee training on data protection obligations and security practices

While pkr65 employs robust security measures, no digital system is entirely immune to security risks. In the event of a data breach that poses a risk to player rights and freedoms, pkr65 will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

11. Your Rights

Subject to applicable data protection law, you have the following rights in respect of the personal data pkr65 holds about you:

• Right of access — to request a copy of the personal data pkr65 holds about you
• Right to rectification — to request correction of inaccurate or incomplete personal data
• Right to erasure — to request deletion of personal data where there is no lawful basis for continued retention (subject to legal retention obligations)
• Right to restriction — to request that pkr65 restricts the processing of your personal data in certain circumstances
• Right to object — to object to processing based on legitimate interests, including direct marketing
• Right to data portability — to receive personal data you have provided to pkr65 in a structured, commonly used format
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact pkr65 support via live chat or at [email protected]. We will respond within 30 calendar days. We may be required to verify your identity before processing your request.

12. Marketing Communications

pkr65 may send promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers to players who have explicitly opted in to receive such communications during registration or thereafter.

You may withdraw your marketing consent at any time by:

• Updating your notification preferences in the pkr65 account settings panel
• Clicking the unsubscribe link included in any marketing email
• Contacting pkr65 support and requesting removal from marketing lists

Withdrawal of marketing consent does not affect transactional communications necessary for account management, such as deposit confirmations, withdrawal notifications, and security alerts.

13. Minors

pkr65 does not knowingly collect personal data from individuals under the age of 18. Registration on pkr65 is restricted to adults aged 18 years and above. If pkr65 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, the data will be deleted, and any deposited funds will be returned to the verified payment source.

Parents and guardians who believe a minor may have registered on pkr65 are encouraged to contact support immediately at [email protected].

14. Changes to This Policy

pkr65 may update this Privacy Policy from time to time to reflect changes in law, technology, or our data processing practices. Material changes will be communicated to registered players by email or via an in-platform notification at least seven days before the amended Policy takes effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Policy.

The date at the top of this Policy indicates when it was last updated. Previous versions of this Policy are available on request.

15. Contact Us

For any questions, complaints, or requests relating to this Privacy Policy or pkr65's data processing practices, please contact us through:

• Live Chat: Available 24/7 via the support widget on pkr65.net
• Email: [email protected]

pkr65 is committed to addressing all privacy-related concerns promptly and in good faith. Where you remain dissatisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.